Supercharge Your Service Business
One Solution. One Platform. Work Smarter.
If you’re looking to start up a service business, or you’re already running your own service business, but are looking for a better way to manage your customers and get work from the internet, then the Customa Marketing and CRM platform is the obvious choice.
With over 27+ years industry experience, we know service businesses inside out.
The Customa service business software marketing platform was designed along the same business model as a service business franchise, but without the restrictions of brand and territories that inevitably come with the purchase of a franchise.
You get our support every step of the way, but the business is always yours and yours alone, with no expensive franchise purchase or franchise royalty fees to pay.
Customer Management Software (CRM)
Give your customers the best service experience in town!
Fed up with trying to manage your customers and diary on spreadsheets or bits of paper? Step 1 to start a service business – customer management.
Can’t afford to buy bespoke service business software? Well now you can.
Our clever, web based service business software (CRM) system enables you to keep all of your customers organised in one place, complete with a clear, easy to use online diary. Look like a slick, professional operation by automatically sending out confirmation emails at the time of booking and then text reminders a few days before the job.
Our sophisticated marketing built in to our service business software even reminds your customers when their next job is due!
Attract the right customers for your business
Frustrated with an outdated, underperforming website? Step 2 to start a service business – get a website that delivers results.
Don’t have the budget to build a new one? Well now you do.
We’ve been developing websites for over ten years. Most importantly, we only build service industry websites. Over the years we’ve become expert at creating the sort of website that gets noticed by the ‘right’ customers.
We’ll build you a custom website on a class leading platform that most importantly works.
Enquiry Answering and Diary Bookings
Professional enquiry booking service
Constantly chasing your tail, trying to answer your own phone and email enquiries whilst on the job? Step 3 to start a service business – great customer service.
Can’t afford to employ someone to do it? Well now you can.
We’re experts at converting phone and email enquiries into work. From our call centre, your customer enquiries can be answered and converted into work by knowledgeable experts, not just message takers.
Because we have years of experience and industry knowledge, we can talk your customers through their enquiry and book them into your web based diary, using your price list. No more calling customers back at the end of the day, only to find they’ve already gone elsewhere.
Industry Training By Experts
Be confident you're doing the best job in town
Been on a one or two day training course and then felt a little abandoned? Step 4 to start a service business – bespoke training.
Cleaning by the ‘seat of your pants’, knowing that deep down there’s a lot more you should know?
With our unique ‘Train as Long as You Need’ guarantee, we’ll let you continue training with us until you’re comfortable – no matter how long you need.
And when you do go it alone, your own technical query team are available just a phone call or email away. We not only provide live, one to one training in real jobs working for real customers, but we back that training up with technical assistance if you run into trouble out in the field.
Six reasons why you can’t afford not to work with us
Who Do We Work With?
We specialise in cleaning businesses – it’s what we know.
But our platform also works with any other type of service business. Essentially, if you run a service business where you visit your customers more than once, we can help.
Get The Service Business Marketing Platform That Works
Grow your business with a dedicated team who already know your service business inside out