Supercharge Your Service Business

  • One Affordable Monthly Package
  • Advanced Customer Management Software (CRM)
  • Automated Text and Email Marketing That Works
  • Your Own Branded Website - Designed By Experts

More customers

A bespoke, hand built Website designed by cleaning service industry experts using proven marketing methods to attract the right sort of customers

More often

With intelligent marketing built into our Customer Management Software, your customers receive automatic text and email reminders when their next job is due

more easily

Our web based, industry leading Customer Management Software Platform effortlessly runs on PC, Mac, Tablet or Smartphone. No complicated software to buy or install

One Solution. One Platform. Work Smarter.

If you’re looking to start up a service business, or you’re already running your own service business, but are looking for a better way to manage your customers and get work from the internet, then the Customa Marketing and CRM platform is the obvious choice.

With over 27+ years industry experience, we know service businesses inside out.

The Customa service business software marketing platform was designed along the same business model as a service business franchise, but without the restrictions of brand and territories that inevitably come with the purchase of a franchise.

You get our support every step of the way, but the business is always yours and yours alone, with no expensive franchise purchase or franchise royalty fees to pay.

Choose from a Customer Management System (CRM) only, CRM and Website package, or CRM, Website and Enquiry Handling Package.

Customer Management Software (CRM)

Give your customers the best service experience in town!

Fed up with trying to manage your customers and diary on spreadsheets or bits of paper? Step 1 to start a service business – customer management.

Can’t afford to buy bespoke service business software?  Well now you can.

Our clever, web based service business software (CRM) system enables you to keep all of your customers organised in one place, complete with a clear, easy to use online diary. Look like a slick, professional operation by automatically sending out confirmation emails at the time of booking and then text reminders a few days before the job.

Our sophisticated marketing built in to our service business software even reminds your customers when their next job is due!

Bespoke Website

Attract the right customers for your business

Frustrated with an outdated, underperforming website? Step 2 to start a service business – get a website that delivers results.

Don’t have the budget to build a new one?  Well now you do.  

We’ve been developing websites for over ten years. Most importantly, we only build service industry websites. Over the years we’ve become expert at creating the sort of website that gets noticed by the ‘right’ customers.

We’ll build you a custom website on a class leading platform that most importantly works.

Enquiry Answering and Diary Bookings

Professional enquiry booking service

Constantly chasing your tail, trying to answer your own phone  and email enquiries whilst on the job? Step 3 to start a service business – great customer service.

Can’t afford to employ someone to do it? Well now you can.

 We’re experts at converting phone and email enquiries into work.  From our call centre, your customer enquiries can be answered and converted into work by knowledgeable experts, not just message takers.

Because we have years of experience and industry knowledge, we can talk your customers through their enquiry and book them into your web based diary, using your price list.  No more calling customers back at the end of the day, only to find they’ve already gone elsewhere.

Industry Training By Experts

Be confident you're doing the best job in town

Been on a one or two day training course and then felt a little abandoned? Step 4 to start a service business – bespoke training.

Cleaning by the ‘seat of your pants’, knowing that deep down there’s a lot more you should know?

With our unique ‘Train as Long as You Need’ guarantee, we’ll let you continue training with us until you’re comfortable  – no matter how long you need.

And when you do go it alone, your own technical query team are available just a phone call or email away.  We not only provide live, one to one training in real jobs working for real customers, but we back that training up with technical assistance if you run into trouble out in the field. 

Six reasons why you can’t afford not to work with us

1. We Save you time

Self employment can be hard - really hard. Preventing your business taking over your life is probably one of the hardest parts. Our clever platform automates many of the tasks that can easily take up so much of your spare time. We’ll give you your life back!

2. Proven Marketing System

We’ve spent over 25 years in the service industry and the last 6 years perfecting our marketing platform, so you don't have to reinvent the wheel.

3. Be more professional

With our automated systems, we make you look way more professional than many of your competitors! Automatic email job confirmations, text reminders and much more – all built in.

iPhone1-1 with customa

4. We save you money

Saving time also saves money. By leveraging our skills and systems, we can pass these cost savings onto you with our packages. Utilising our services allows you to focus on the bigger picture – growing your business.

5. We make your business future proof

The web has changed everything. No longer can small businesses expect to ‘get away’ with poorly designed websites and unprofessional service. We’re developing our systems all the time, ensuring that your business will always look its best.

6. It all works better and better over time

Customa is momentum based, meaning that over time your results will continue to improve and the return on your investment will get better and better.

Why Customa?

Experience

We began in the carpet and upholstery cleaning business in 1992. Things have changed a lot since then and we’ve seen it all and done it all. Our experience can be bought! You will benefit from it.

Affordability

We have packages to suit all budgets. Our aim is always to provide value for money and ensure that what we offer is the best possible package for your needs.

We’re all about Small Service Businesses

Our entire system has been designed around a service business – it’s what we know best. Our mission is to help small businesses grow and prosper

Family Owned Business

Customa was founded by Tim and Louise, a husband and wife team. We’re not some faceless corporation where you never speak to the same person twice and nobody really knows you. We’re all about personal service. Tim and Louise head a small, knowledgeable team of experts in their field. We love small businesses and thrive on helping others grow.

Innovation

Marketing never stands still. The many ways your customers can find you today are unrecognisable from even 15 years ago. We’re constantly evolving to ensure your business stays at the forefront.

Who Do We Work With?

We specialise in cleaning businesses – it’s what we know.

But our platform also works with any other type of service business. Essentially, if you run a service business where you visit your customers more than once, we can help.

  • Carpet & Upholstery Cleaning
  • Hard Floor Cleaning & Restoration
  • Leather restoration
  • Window cleaning
  • Landscaping
  • Handyman
  • Oven Cleaning
  • Floor sanding
  • Mattress Cleaning
  • General cleaning
  • Painting & Decorating
  • Plumbing and Electrical

Get The Service Business Marketing Platform That Works

Grow your business with a dedicated team who already know your service business inside out

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